Our customers

We are standing alongside our 16.37 million customers who have chosen Enel Energia as their electricity and gas supplier on the free market.

Our range of renewable energy offers is specifically for households, small and medium-sized enterprises as well as large organizations with solutions tailored to meet the needs of each client, supporting them in their choice of the best option: that of electrification.

People, who are the engine of change, and the team, the factor that is speeding up our business, are the fundamental ingredients for creating value and achieving long-term goals. These two elements, which are flanked by values that represent us and our integrated commercial proposals, are key factors promoting the energy transition for both families and businesses.

Aurora Viola, Head of Market Italy

Our clients can count on numerous contact channels: the freephone number 800900860 available from 7 am to 10 pm every day from Monday to Sunday (excluding national holidays), our social media channels available 24/7 (WhatsApp, Telegram, Messenger), the enel.it portal, our dedicated app and a network of approximately 1,300 direct and indirect retail points across the national territory.